Imagine walking into Krispy Kreme, breathing in that warm, sugary aroma, and biting into a freshly glazed donut.
Now imagine being rewarded for simply sharing your thoughts about that sweet experience. That’s exactly what KrispyKremeListens, the official Krispy Kreme Survey, is all about!
Whether your last visit was delightful or had a few bumps, Krispy Kreme wants to hear it all—and in exchange, they’ll thank you with a tasty incentive. Ready to learn how it works? Grab your last receipt, and let’s dive in.

What is KrispyKremeListens?
KrispyKremeListens is the official customer feedback program hosted by Krispy Kreme to understand what customers like you experience at their stores. Whether it’s the quality of your coffee, the friendliness of the staff, or how fresh the donuts were, this survey gives you the chance to share it all.
Through www.krispykremelistens.com, customers can participate in a quick and easy survey process. Your input helps Krispy Kreme improve its products, services, and overall guest satisfaction—while you get a little something sweet in return.
Why Participate in the Krispy Kreme Survey?
You may be wondering: “Why should I spend my time taking a survey?” Let’s be honest—few things in life are as satisfying as a fresh Krispy Kreme donut. But getting one for free just by sharing your feedback? That’s a win-win.
Here’s why it’s worth your time:
- Get rewarded with a free Original Glazed® donut or another surprise offer.
- Help Krispy Kreme improve your future visits.
- Support the brand you love by being part of its quality improvement journey.
Every customer voice matters. And yours could be the one that inspires the next great Krispy Kreme update.
Eligibility to Join KrispyKremeListens Survey
Before you jump in, let’s make sure you’re eligible. Krispy Kreme wants genuine feedback from real customers who’ve recently visited a store.
You qualify if:
- You made a purchase at a participating Krispy Kreme location.
- You have a valid purchase receipt with a survey code.
- You’re at least 18 years old.
- You’re not an employee or immediate family member of Krispy Kreme.

Also, make sure you take the survey within 4–7 days of your visit. The receipt and code usually have an expiry, so don’t wait too long.
Step-by-Step Process to Complete KrispyKremeListens Survey
Participating in the Krispy Kreme survey is a breeze. Just follow this simple guide:
- Step 1: Save Your Receipt
After enjoying your donuts or coffee, keep your receipt safe. You’ll need it for the survey code and store information.
- Step 2: Visit the Official Website
Go to www.krispykremelistens.com on your computer or mobile browser.
- Step 3: Enter Receipt Details
You’ll be asked to enter:
- Store Number
- Date and Time of Visit
- Order Number or Transaction Code
All of this is printed on your receipt, so have it ready.
- Step 4: Answer the Questions Honestly
Now comes the fun part. Share your experience in detail:
- Were the donuts fresh?
- Was the staff friendly and helpful?
- Did your order arrive quickly and accurately?
- Was the store clean and welcoming?
Be honest—your feedback is what drives real change!
Step 5: Submit and Redeem
Once done, you’ll receive a validation code on your screen. Write it on your receipt and bring it during your next visit to claim your reward.

Types of Questions Asked in KrispyKremeListens Survey
The survey isn’t a boring list of checkboxes. It’s tailored to understand your real Krispy Kreme experience.
Expect questions like:
- How likely are you to recommend Krispy Kreme to friends/family?
- How satisfied were you with your food?
- Was the store clean and comfortable?
- Was your order correct and timely?
- How would you rate the staff’s attitude and professionalism?
It only takes 5–10 minutes, and each response plays a part in how Krispy Kreme evolves.
Krispy Kreme Survey Rewards & Coupons
Here comes the tastiest part—your reward!
Most KrispyKremeListens survey participants receive a validation code for:
- A FREE Original Glazed® donut
- A discount on your next visit
- Or sometimes, even entry into a sweepstakes draw
Note: The exact reward may vary by location and time, so check the receipt for offer specifics.
How to Use Your Reward:
- Write down the code on the same receipt.
- Take it to the same or a participating Krispy Kreme store.
- Present it during checkout to claim your reward.
- Enjoy your sweet bonus—courtesy of your honest feedback.
Rules & Requirements of KrispyKremeListens
Before you rush to redeem that donut, take a quick look at the survey rules:
- Each survey code is valid once per receipt.
- There’s typically a time limit (3–7 days) after your visit to complete the survey.
- You must redeem the reward within a specified time, usually 30 days.
- Only one survey per person per month is allowed.
- Offers are non-transferable and cannot be combined with other promotions.
Always read the fine print printed on your receipt—it’ll tell you the specifics based on your store.

Helpful Tips for a Smooth KrispyKremeListens Experience
To make your Krispy Kreme survey process seamless, here are a few tips:
Save Your Receipt Immediately: Don’t toss it out. Your entry ticket to free sweetness is right there.
Take the Survey Promptly: Survey codes do expire, usually within 3–5 days. Don’t wait!
Have a Stable Internet Connection: Whether on mobile or desktop, uninterrupted access helps avoid submission errors.
Be Clear and Honest: Your opinions shape future store experiences, so speak your mind.
Write Down Your Code Carefully: Use a permanent marker or pen and keep your receipt in a safe place.
Krispy Kreme Customer Service & Contact Info
If you run into any hiccups during the survey or need help with your validation code, Krispy Kreme is happy to assist.
Here’s how to reach them:
- Customer Care Website: https://www.krispykreme.com/contact-us
- Email Support: Use the online form on their Contact page
- Phone Number: Varies by country (check your local store or receipt)
Got a specific problem related to your reward or experience? Most local stores are happy to help as well.
Final Words on KrispyKremeListens – Your Opinion, Your Free Donut
KrispyKremeListens isn’t just another customer survey—it’s a chance to actively shape the experience you love, while indulging in a little bonus treat.
You’re not just a customer. You’re a voice that matters. Whether it’s praising that perfectly brewed coffee or flagging a service delay, your feedback directly influences what Krispy Kreme does next.
So the next time you enjoy a box of Original Glazed or try out a new seasonal flavor, hold onto that receipt. A few minutes of sharing your thoughts at www.krispykremelistens.com can earn you a free donut—and a better experience the next time around.
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— Krispy Kreme (@krispykreme) July 16, 2024
🎉 🍩 It's our 87th Birthday and YOU get the gift! 🎁
— Krispy Kreme (@krispykreme) July 12, 2024
Offer available 7/12/2024 only at participating U.S. Krispy Kreme shops only and is subject to product availability. See full terms at https://t.co/OoNn7Mo91o#birthday #doughnuts #happybirthday pic.twitter.com/M6p0S8U3oW
87 never looked so good! 🥳 Celebrate our birthday with an .87ct Original Glazed® Dozen when you buy any dozen. Friday 7/12 ONLY – don’t miss the party! 🎉 #happybirthday #celebration #doughnuts
— Krispy Kreme (@krispykreme) July 9, 2024
See full terms at https://t.co/25qr78ZQnh pic.twitter.com/ZTh4qlXez1
🚨 The OGs are going Chocolate and will be here for a limited time only – 7/6 thru 7/7! YES – We repeat the GLAZE is turning CHOCOLATE!! Get them while supplies last! #WorldChocolateDay #ChocolateGlazed pic.twitter.com/ujYdIjHnXR
— Krispy Kreme (@krispykreme) July 5, 2024
🚨 The OGs are going Chocolate and will be here for a limited time only – 7/6 thru 7/7! YES – We repeat the GLAZE is turning CHOCOLATE!! Get them while supplies last! #WorldChocolateDay #ChocolateGlazed pic.twitter.com/ujYdIjHnXR
— Krispy Kreme (@krispykreme) July 5, 2024
Happy #4thofJuly 🎉 Head into a Krispy Kreme shop today wearing red, white or blue and receive a FREE Original Glazed® doughnut – 7/4 only! #krispykreme #freedoughnut pic.twitter.com/n9bf3f8eRb
— Krispy Kreme (@krispykreme) July 4, 2024
Our Star Spangled Sweetness collection as 4th of July personalities! Which one are you? 🍩 🎉 #4thofJuly #doughnuts pic.twitter.com/gW4ZsmlHm1
— Krispy Kreme (@krispykreme) June 28, 2024
POV: You’re in a Krispy Kreme shop trying to decide what doughnut to order! 🍩 👀 Which doughnut are you picking? #krispykreme #pov #doughntus pic.twitter.com/eGVO5DXbgP
— Krispy Kreme (@krispykreme) June 27, 2024
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— Krispy Kreme (@krispykreme) June 26, 2024
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— Krispy Kreme (@krispykreme) June 20, 2024
See full terms at https://t.co/BdZlmfMAF0 pic.twitter.com/P8shLJYkpy
🎉 Taste the Fun with $1 Dot Days! 🎉
— Krispy Kreme (@krispykreme) June 13, 2024
Dive into our four NEW flavors and grab a 10ct for just $1 when you buy any dozen! 🍩 This week only! Use promo code: DOLLARDOTS 🤩 Which flavor will you try first? pic.twitter.com/fKP9UknBNd
How KrispyKremeListens Is Trending Across Social Platforms
Stay updated with Krispy Kreme’s latest offers and promotions by following them on social media:
Final Words on KrispyKremeListens – Your Opinion, Your Free Donut
KrispyKremeListens isn’t just another customer survey—it’s a chance to actively shape the experience you love, while indulging in a little bonus treat.
You’re not just a customer. You’re a voice that matters. Whether it’s praising that perfectly brewed coffee or flagging a service delay, your feedback directly influences what Krispy Kreme does next.
So the next time you enjoy a box of Original Glazed or try out a new seasonal flavor, hold onto that receipt. A few minutes of sharing your thoughts at www.krispykremelistens.com can earn you a free donut—and a better experience the next time around.
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